Privacy policy

Last updated: 09/05/2025

Creative Clinic Capital is a trading style of Creative Clinic Ltd. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website (https://www.creativecliniccapital.com) or other channels.

Definitions and Interpretation

In this privacy policy, the following definitions apply:

  • Data: All personal information you provide to Creative Clinic Capital via the Website, including as defined under relevant Data Protection Laws.

  • Cookies: Small text files placed on your device to help us analyse site usage and improve the user experience.

  • Data Protection Laws: All applicable laws relating to personal data processing, including the UK GDPR, Data Protection Act 2018, and PECR.

  • GDPR: The General Data Protection Regulation (EU) 2016/679, as retained in UK law.

  • Creative Clinic Capital / Creative Clinic / we / us: Creative Clinic Capital is a trading name of Creative Clinic Ltd, a company incorporated in England and Wales (Company No. 15322906), registered at Congress House, 14 Lyon Road, Harrow HA1 2EN.

  • User / you: Any visitor to the Website who is not employed by Creative Clinic Ltd or contracted to provide services to the company.

1. Information We Collect

We may collect and process:

  • Personal Identification Info: Name, company, phone number, email, etc., when you submit forms or contact us.

  • Technical Info: IP address, browser type, referral data, pages visited, etc.

  • Usage Info: Site activity such as page views, link clicks, and actions.

  • Marketing Preferences: Communication preferences and consent status.

2. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide services

  • Improve our site and user experience

  • Send marketing updates (if opted-in)

  • Meet legal obligations

3. Sharing Your Information

We never sell your data. We may share your information with:

  • Service Providers: For site hosting, CRM, or analytics (under confidentiality agreements)

  • Legal Authorities: If required by law or regulation

  • Business Transitions: If we are involved in a merger or asset sale

4. Data Security

We follow strict internal procedures and notify appropriate parties in the event of a data breach. Contact us at support@thecreativeclinic.com if you suspect any misuse.

5. Data Breach Procedures

We follow strict internal procedures and notify appropriate parties in the event of a data breach. Contact us at hello@thecreativeclinic.com if you suspect any misuse.

6. How to Protect Your Information

For tips on securing your personal data, visit www.getsafeonline.org, supported by HM Government.

7. Your Rights

You may request:

  • Access to your data

  • Correction of errors

  • Deletion of personal data

  • To opt-out of marketing communications

Requests can be sent to: hello@thecreativeclinic.com

8. Cookies

We use cookies for analytics, performance, and marketing. You can manage cookie preferences in your browser settings.

9. Third-Party Links

We are not responsible for the privacy policies of external sites linked from our website.

10. Changes to This Privacy Policy

We may revise this policy from time to time. Updates will be posted on this page. Please check back periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us in writing to Creative Clinic Ltd, Congress House, 14 Lyon Road, Harrow HA1 2EN or by emailing hello@thecreativeclinic.com.